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Design Thinking Program Lead & Lecturer

HPI D-School, University of Potsdam, Germany







Hi there! Let me introduce myself.

Jen Tzen is a Program Manager at Hasso Plattner Institute School of Design Thinking, Germany. He inspires and educates others on Design Thinking methodology through carefully curated experiential learning programs.

Before working with Hasso Plattner Institute, he was part of an innovation consulting firm based in Antwerp. Within a year, he successfully established an in-house Design Thinking Academy for one of Belgium’s largest telecommunication company with 15,000 employees, and has now trained more than 400 employees and upskilled five employees to be internal Design Thinking coaches.

His facilitation & training experience has now encompassed executives workshops, train the trainer programs and experiential learning. Apart from training, he has led cross-functional teams and projects to identify growth opportunities through qualitative research and worked collaboratively to carry critical insights into product concepts within fast-paced, innovative environments.

Jen Tzen was educated at Monash University and holds a Bachelor Degree in Business & Commerce, major in Accounting & Finance.

Currently working full time in Berlin and therefore my slot will be limited starting from late afternoon onwards.

Design Management
Ideation Stage
User-Centered Design Process
User Experience
Rapid Prototyping
Customer Experience Journey
User Research
Customer Experience
Social Innovation
Creativity and Innovation Tools
Service Design
Design Sprint
Design Research
Design Thinking
My Working Experience
Job def

Design Thinking Program Lead & Lecturer

HPI D-School, University of Potsdam, Germany

August 2018 - Current

In my role as Program Lead and Lecturer at the D-School in Potsdam/ Germany, I am responsible for

☞ Conception, coordination, execution & supervision of student projects in coordination with project partners from the industry, economy and NGO world
☞ Planing, structuring, organisation & execution of course of studies & program management
☞ Support with the acquisition & supervision of new project partners
☞ Planing & execution of events/ workshops
☞ Development of D-School & HPI Academy activities

Job def

Design Thinking Certification Coach

HPI Academy

July 2018 - Current

Design Thinking is a process AND a mindset. But it’s also much more than that. Implemented in daily work, the problem-solving potential of Design Thinking finds its expression in the form of a living innovation culture. This is even more the case when holistic and user-centered solutions are sought.

★ Part of the coaching team coordinating, educating and training participants of the Design Thinking Certification Coach Program at the HPI Academy

★ Coach of different Open Course Workshops for professionals to gain a better understanding of Design Thinking and how to use it in their daily business

★ Prepare Design Thinking session and lead teams through the different phases of the Design Thinking process

Job def

Innovation Consultant - Design Strategist

Board of Innovation, Belgium

Board of Innovation ( is an international consultancy firm that specialized in intrapreneurship & business model innovation. We helped organizations develop new markets, products, services and enhance organizations’ innovation capabilities through transformational training programs. We have worked with big corporate clients such as eBay, P&G, J&J, and Volkswagen. At Board of Innovation, our goal is to make corporates innovate like startups.

- Successfully pioneered and set up an internal Design Thinking Academy for Proximus.
- Through the Academy, he has trained approximately 400 participants and groomed 5 Design Thinking Facilitators capable leading the workshops independently on a monthly basis.
- Formulated a Design Thinking method that is relevant for Proximus and implemented a structured approached to cascade Design Thinking within the organization.
- Facilitated two innovation teams to discover high potential concepts driven by user insights and validated through several stages of user testing.
- Provided feedback and support to internal Board Of Innovation consultants as they facilitated their client's innovation projects organized, trained and raised the quality of the delivery of Design Thinking workshops organized by Board of Innovation.

Facilitated Projects:-
Proximus - Redesign the Smarthome Experience
Proximus - Redesign the Learning Experience for Proximus Employees

Proximus, Valmet, AXA, ZF Friedrichshafen, GSK, Securex

My Education

Accounts and Finance

Monash University

I would like to mentor
  • Students
  • Entrepreneurs
  • Working Professionals