Function as Head of Product & Innovation / Head of IT involved in enhancing operational efficiency by integrating industry best practices/learning to day to day functioning of the organization.
Set up organizational information security programs and render consultancy on various information security issues. Document and initiate information security policies and procedures across various departments within the organization.
Spearhead team efforts in development & roll out of Property Management System, Website, App based on agile project management methodologies.
Follow up with various support teams ensuring compliance to project delivery schedules and other SLA parameters across assigned project phases.
Participate in internal and external information security risk assessment and audits followed by implementing recommended remedial measures.
Set up policies related to process optimization, information security and business continuity aimed at enhancing operational efficiency.
Work on projects like Hotel Booking Platform for customers and Property Management System for Hotels 6 Hotels (Hotel NIDA), 2,650 Hotels (NIDA Rooms), Channel Manager Integration with OTA for hotelnida.com using Node JS, Mongo DB, Angular, Sendgrid, IP Config, Google API, JSON API amongst others.
Diligently execute & setup training of CRM (Sales Now) for acquiring hotel database 7,000 hotels all over South East Asia (Malaysia, Thailand, Indonesia, Philippines).
Provide valuable support to setup promo campaigns & platform for partnership with banks (CIMB, Maybank, Standard Chartered) & payment gateways (iPay88, Midtrans, EGHL).
Setup photo contest campaign using wyng platform to collected customer photographs (14,000 over photos) which can be reused for the websites & apps, also which helped to get 123,000 followers for the social media pages.
Involve in SEO, GTM Analytics setup & Affliate marketing.
Efficiently assist to built various reports for each departments Finance, Revenue, Marketing, Operations & HQ Management.
Initiate programs to evaluate security performance of vendors and business associates to align with organizational security parameters.
Highlight information security & IT related issues with potential business impact to the appropriate department manager aimed at effective resolution.