Common questions
What buyers usually ask about pricing.
Who counts as a participant?
Mentors and mentees count toward the participant allowance. Administrator accounts are excluded.
Can we use our own internal mentors?
Yes. You can run the programme with your own mentors, ask FutureLab to source external mentors, or use a combination of both.
Is the setup fee charged every year?
No. Standard setup and administrator onboarding are included in the $2,000 pilot. For annual plans, the $750 setup fee applies in the first year only.
What is included in the $2,000 pilot?
The pilot covers one fixed six-month cohort for up to 30 total participants, standard configuration, administrator onboarding, matching, scheduling, engagement tracking, dashboards, standard reporting and technical support. Optional programme services and external mentors are priced separately.
How does the 10-hour admin-saving promise work?
For cohorts of at least 30 participants, FutureLab agrees the administration baseline and qualifying workflow with your team before launch. If the agreed workflow does not save at least 10 hours during the first cohort, FutureLab refunds the $750 standard setup fee. Full terms are confirmed in the proposal.
Is the instant estimate a formal quotation?
No. It is a planning estimate based on the selections you make. FutureLab confirms the final scope, taxes, travel, mentor fees and any custom requirements before issuing a formal quotation.
Need help choosing?
Tell us what you want the programme to achieve.
We’ll recommend the right level of platform access and programme support. You don’t need a formal proposal to get an answer.